RonerisLuxury Concierge
Desk open MonacoDubaiSt Barths
Request

Luxury concierge and lifestyle management

Every detail, handled.

Travel planned to the hour, villas and yachts sourced to the brief, and one number to call when the plan changes. Roneris is the office behind a well lived life.

Make a request See how we work
24/7The desk is open every hour of every day
< 1 hTo a first answer, at any hour
16Coasts, islands and cities we know by heart
30 to 90 mThe range of yachts we charter and manage
AI generated
Luxury ConciergeLifestyle ManagementTravelVillasYachtsLuxury ConciergeLifestyle ManagementTravelVillasYachts

Hotels, yachts and voyages

From the houses

What the great names in hotels, rail and yachting have just announced, read by the Roneris desk with the details that matter when you book.

What we do

Five departments. One file.

Five departments, one file, one person who owns it. Choose where to start.

ConciergeAI generated 01 Concierge A table tonight, a driver at six, the thing nobody else could get. Explore Lifestyle ManagementAI generated 02 Lifestyle Management One person who runs the calendar, the houses and the small print. Explore TravelAI generated 03 Travel Journeys planned to the hour, private aviation included. Explore VillasAI generated 04 Villas Houses sourced to the brief, staffed and run for a week or a season. Explore YachtsAI generated 05 Yachts Charter and management from thirty to ninety metres, with the right crew for the family on board. Explore

How it works

From a message to a plan that holds

A first answer within the hour, a full proposal within 48 hours.

  1. 01BriefTell us what you need in a message, a call or the request composer. Dates, people, budget and the one thing that must not go wrong.
  2. 02ProposalWithin 48 hours you receive a plan with prices, alternatives and the reasoning behind each choice. Nothing is booked until you say so.
  3. 03ConfirmationWe contract, pay and confirm on your behalf, and hand you one document with every name, number and time in it.
  4. 04On the groundThe same person stays on your file for the whole trip, checks every handover before it happens and answers the phone when it does not.

Anatomy of a charter week

What is arranged before you step aboard

A good week on the water looks effortless because forty small things were settled in the fortnight before. Hover the marks to see three of them.

Hover or tap the marks

The aft deck of a motor yacht at anchor off a Mediterranean coast
AI generated

The tools

Ten instruments that give you a number before you give us a call.

All tools
Charter EstimatorThe real cost of a charter week: base rate, provisioning allowance, VAT, crew gratuity and delivery, for any size of yacht.YachtsVilla MatcherGuests, budget, destination and the six things you will not compromise on, matched against the collection.VillasItinerary BuilderUp to four destinations, the nights in each, your pace and your interests, turned into a day-by-day plan you can keep.TravelSeason CompassPick a month and see which of the sixteen destinations is in season, with air and sea temperatures and how full it will be.DestinationsJet or First ClassTwelve common routes, the right aircraft for each, and the honest comparison of cost, time and comfort against the best scheduled seat.TravelTrip BudgetA week away, costed line by line: flights, the house or the hotel, dining, experiences, transfers and the fee.TravelPacking ListA list for a yacht week, a villa summer, a winter city or a tropical island, sized to the days, ticked off as you pack.TravelTipping GuideWhat to give the crew, the villa staff, the chef, the driver and the restaurant, in eleven countries, with the amounts worked out.ConciergeMembership AdvisorSeven questions about how you travel and live, and the tier that fits, with the reasoning.MembershipRequest ComposerBuild the brief for any request, see it take shape as you type, and send it to a lifestyle manager who answers within the hour.The brief

Where we work

Sixteen places we know by heart

Destinations
Monaco & Cap FerratAI generatedMonacoCôte d’AzurSaint-TropezAI generatedSaint-TropezVarCannes & Cap d’AntibesAI generatedCannesCôte d’AzurPortofino & the Ligurian coastAI generatedPortofinoLiguriaAmalfi Coast & CapriAI generatedAmalfiCampaniaCosta Smeralda, SardiniaAI generatedCosta SmeraldaSardiniaLake ComoAI generatedLake ComoLombardyIbiza & FormenteraAI generatedIbizaBalearic IslandsMallorcaAI generatedMallorcaBalearic IslandsMarbella & SotograndeAI generatedMarbellaCosta del SolMykonos & the CycladesAI generatedMykonosCycladesDubrovnik & MontenegroAI generatedAdriaticSouthern AdriaticDubai & Abu DhabiAI generatedDubaiUnited Arab EmiratesThe MaldivesAI generatedMaldivesIndian OceanSeychelles & MauritiusAI generatedSeychellesIndian OceanSt BarthsAI generatedSt BarthsFrench West IndiesMonaco & Cap FerratAI generatedMonacoCôte d’AzurSaint-TropezAI generatedSaint-TropezVarCannes & Cap d’AntibesAI generatedCannesCôte d’AzurPortofino & the Ligurian coastAI generatedPortofinoLiguriaAmalfi Coast & CapriAI generatedAmalfiCampaniaCosta Smeralda, SardiniaAI generatedCosta SmeraldaSardiniaLake ComoAI generatedLake ComoLombardyIbiza & FormenteraAI generatedIbizaBalearic IslandsMallorcaAI generatedMallorcaBalearic IslandsMarbella & SotograndeAI generatedMarbellaCosta del SolMykonos & the CycladesAI generatedMykonosCycladesDubrovnik & MontenegroAI generatedAdriaticSouthern AdriaticDubai & Abu DhabiAI generatedDubaiUnited Arab EmiratesThe MaldivesAI generatedMaldivesIndian OceanSeychelles & MauritiusAI generatedSeychellesIndian OceanSt BarthsAI generatedSt BarthsFrench West Indies

From the collection

Houses and boats we have slept in

Villas Yachts
Villa Les PinsSaint-TropezAI generated Villa Les Pins Les Parcs de Saint-Tropez 7 bedroomssleeps 14from €48,000 per week Oceanus46 mAI generated Oceanus Motor yacht, Monaco in summer, St Barths in winter 12 guests6 cabinsfrom €165,000 per week Villa GranitoCosta SmeraldaAI generated Villa Granito Porto Cervo, Costa Smeralda 8 bedroomssleeps 16from €65,000 per week Solstice55 mAI generated Solstice Motor yacht, Worldwide 12 guests6 cabinsfrom €245,000 per week Villa AnseSt BarthsAI generated Villa Anse Gouverneur, St Barths 5 bedroomssleeps 10from €45,000 per week Serenade34 mAI generated Serenade Motor yacht, Monaco 10 guests5 cabinsfrom €85,000 per week

Membership

Three ways to work with us

From a single assignment to a private office that runs the household calendar. Choose the depth of service, not a package.

Access

Per assignment

From €250 per assignment, quoted before we start

For the occasional request: a table, a trip, a house for a week.

  • First answer within the hour, any hour
  • Concierge assignments from €250
  • Trip planning from €900 per trip
  • Villa and yacht sourcing, fee included in the contract
  • One document per trip with every time, name and number
  • Access to every tool on this site
  • A dedicated lifestyle manager
  • A standing profile that briefs every supplier
  • Monthly reporting

Fits: Two or three trips a year, an event, a first charter.

Enquire
Most members

Signature

€1,900 per month

Monthly, cancellable with one month’s notice, most assignments included

For the family that travels every month and wants one person who knows them.

  • Everything in Access
  • A dedicated lifestyle manager with a briefed deputy
  • Your profile: preferences, people, houses, the things nobody should ask twice
  • Unlimited concierge assignments in the destinations we cover
  • Trip planning included, private aviation arranged at cost
  • Villa and yacht weeks run by the office, including the crew brief and provisioning
  • The household calendar kept and a weekly five-minute check-in
  • Monthly one-page report of everything done and spent
  • Household staff management and payroll
  • Property management year-round
  • A single named contact under contractual non-disclosure

Fits: A family with a house abroad, a boat some summers, and no time for the small print.

Enquire

Private Office

From €7,500 per month

Scoped and quoted after an onboarding conversation

For the household or family office that needs the whole year run.

  • Everything in Signature
  • A senior manager, a deputy and a coordinator, reachable directly
  • Household staff recruited, contracted, paid and managed
  • Every property opened, closed, maintained and reported on
  • Yacht and aircraft management coordinated with the operators
  • Family logistics: schools, tutors, camps, medical, relocations
  • Contractual non-disclosure and a single point of contact
  • Quarterly review in person, wherever you are

Fits: Several houses in several countries, staff, a yacht, and a calendar that cannot be allowed to collide.

Enquire

Not sure? The membership advisor asks seven questions and recommends a tier.

The promise

One file, one person

Nobody asks you twice. Your preferences live in one place and every supplier is briefed from it.

Transparent pricing

Fees are agreed in advance. Supplier commissions are declared and offset. No mark-ups hidden in a rate.

An answer within the hour

Whatever the hour, whatever the time zone. A real person, not an auto reply.

Discretion by default

Non-disclosure on request, no client names on this site, no photographs of anyone we work for.

From the journal

Notes from the desk

Journal
How yacht charter pricing really worksYachtsAI generated

How yacht charter pricing really works

The rate in the brochure is the beginning of the sum, not the end of it. What the APA is, why VAT depends on the itinerary, and what a €100,000 week actually costs.

7 min read
What a villa rental contract must sayVillasAI generated

What a villa rental contract must say

The photographs are the sales pitch. The contract is the house. Twelve things it has to state clearly before a deposit is paid, and what to do when it does not.

6 min read
Which coast in which monthDestinationsAI generated

Which coast in which month

The best place is a function of the calendar. A month-by-month reading of the sixteen destinations, with the honest weeks and the ones the brochures leave out.

8 min read

The desk

Tell us what you need. You hear back within the hour.

A first answer within the hour, a full proposal within 48 hours.

Make a request +49 1577 5588 888

The Sunday note

One short letter a week, on a Sunday

What has just come onto the market, which coast is in season, one tool worth trying. No offers, no forwarding, unsubscribe in one click.

Make a request